Not resolved
1.0
Details
Product or Service Quality
0 comments

Yard tore up from curb to back by machinery.Owner stated he knew it was too wet and install should have been postponed.

He also stated that the installer on site should have earned me of the potential damage and given me an opportunity to postpone the pool installation- something the installer admits he did not do. Owner refused to repair the damage unless I paid for it. Stated that it "was not their responsibility" and "I should have known it was too wet". While getting Since I refused to pay this company another dollar, I had to pay $400 to another landscape contractor to fix the damage they caused.

While getting quotes to fix the damage, every contractor said that the industry standard is to put plywood down to protect the lawn (Recreational Concepts did not do this) and to "leave it how you found it".

Even the pool water delivery driver said he had delivered to over 50 pool already this summer and had never seen damage anything like it from an installer.My only recourse now is to recoup the money in small claims court.

Reason of review: Poor customer service.

Monetary Loss: $395.

Preferred solution: Reimbursement of $395 paid to landscape company to fix lawn damage. Can provide invoice as proof..

Had an Experience with Recreational Concepts?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Shea Homes - Failure to follow basic builder guidelines. Shea Homes "I purchased a new home from Shea, paying above market rates for upgrades. After the 10 year home warranty period we discovered wood rot in the deck, which we paid..." Read more 50 Floor - Customer Care Review 50 Floor "August 8: salesman and order.August 20: no contact from company. I called and made the order.Sept 7: Installation day.Sept 13: ongoing problems.The installers arrived with ceramic tile, and 3 backer..." Read more Ryland Homes - Ryland/CalAtlantic Horrible nightmare company Ryland Homes "I can't tell you just how devastating it is to invest so much time, money and emotion into building a home only to have it all ripped away simply for..." Read more Armstrong Homes Of Washington - Construction Defect Armstrong Homes Auburn Redmond Bremerton WA Armstrong Homes Of Washington "This page was created specifically to warn others about Armstrong Homes of Auburn, Redmond, Bremerton. AKA known as Armstrong Construction. We were sucked in by the salesman, Tom, who told..." Read more Whirlpool - Really upset can't believe product last only 2 years Whirlpool "2 days ago my cabrio washer machine stop working. Was washing some clothes the machine start making this weird loud noise and had some weird smell i notice today the..." Read more Spywhizz - Cheeted Spywhizz "I called to order flexaspy was told to give target info and to send 75 bucks throu Western Union and send as a pick up not into a account but..." Read more Aliexpress - No Response on Customer Service Aliexpress "I had made a purchase on aliexpress from one of the supplier, i did not receive by product and also my buyer protection was end, i was not able to..." Read more Usaa - Unbelievable Usaa "Recently I was involved in an accident where upon approaching a light another driver who was stopped behind a much larger vehicle pulled out at the last minute in front..." Read more