Not resolved
1.0
Details
Product or Service Quality
0 comments

Yard tore up from curb to back by machinery.Owner stated he knew it was too wet and install should have been postponed.

He also stated that the installer on site should have earned me of the potential damage and given me an opportunity to postpone the pool installation- something the installer admits he did not do. Owner refused to repair the damage unless I paid for it. Stated that it "was not their responsibility" and "I should have known it was too wet". While getting Since I refused to pay this company another dollar, I had to pay $400 to another landscape contractor to fix the damage they caused.

While getting quotes to fix the damage, every contractor said that the industry standard is to put plywood down to protect the lawn (Recreational Concepts did not do this) and to "leave it how you found it".

Even the pool water delivery driver said he had delivered to over 50 pool already this summer and had never seen damage anything like it from an installer.My only recourse now is to recoup the money in small claims court.

Reason of review: Poor customer service.

Monetary Loss: $395.

Preferred solution: Reimbursement of $395 paid to landscape company to fix lawn damage. Can provide invoice as proof..

Had an Experience with Recreational Concepts?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Lennar - Empty Promises and Rating their Quality of homes higher than actuality Lennar "BEWARE - what you see in the model home is the quality that you will get. Model homes are built in 2 months tops, rushed and hurried with..." Read more 50 Floor - Customer Care Review 50 Floor "August 8: salesman and order.August 20: no contact from company. I called and made the order.Sept 7: Installation day.Sept 13: ongoing problems.The installers arrived with ceramic tile, and 3 backer..." Read more Calatlantic Homes - Might as well buy countertops on your own.  Calatlantic Homes "We have had trouble with CalAtlantic Homes since we started our contract. Our builder has done a phenomenal job with our home, but due to restrictions from corporate I feel..." Read more Ryland Homes - Ryland/CalAtlantic Horrible nightmare company Ryland Homes "I can't tell you just how devastating it is to invest so much time, money and emotion into building a home only to have it all ripped away simply for..." Read more Discountmugs - Terrible Company!!! Discountmugs "If I could give negative stars, I would! This company took 8 days to make our 40 wine glasses, 36 coffee mugs and 50 coasters. Then another 6 days for..." Read more FAKE PRODUCT ALERT: Roca Labs announces new FAKE product! Roca Labs "I used to be a customer until I took the info to my Dr and he told me that all of the very expensive $$$$$ stuff I bought was essentially..." Read more Ron Carter Hyundai - Dealership Fraud/ Bad General Manager and Sales Manager Ron Carter Hyundai "ks and snakes!! DO NOT GET YOUR VEHICLE HERE THEY WILL F*** YOU OVER!!! I got a 2017 Elantra here and traded my other car in, they harassed me with..." Read more Hair Sisters - Faulty product very poor customer service Hair Sisters "Bad customer service faulty product sending stuff out without checking their product. I ordered a lace front wig as described there were suppose to be parting space in parting space..." Read more